@inproceedings{HCD-2009-LoveHA,
	author        = "Steve Love and Paul Hunter and Michael Anaman",
	booktitle     = "{Proceedings of the First International Conference on Human Centered Design}",
	doi           = "10.1007/978-3-642-02806-9_88",
	isbn          = "978-3-642-02805-2",
	pages         = "758--764",
	publisher     = "{Springer International Publishing}",
	series        = "{Lecture Notes in Computer Science}",
	title         = "{Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry}",
	volume        = 5619,
	year          = 2009,
}