4 papers:
- CHI-2007-PeruginiAM #case study #interactive
- A study of out-of-turn interaction in menu-based, IVR, voicemail systems (SP, TJA, WFM), pp. 961–970.
- CHI-2006-BurkeAI #fault
- Error correction of voicemail transcripts in SCANMail (MB, BA, PLI), pp. 339–348.
- CHI-2002-WhittakerHASBISZR #interface #named #speech
- SCANMail: a voicemail interface that makes speech browsable, readable and searchable (SW, JH, BA, LAS, MB, PLI, LS, GZ, AER), pp. 275–282.
- CHI-2000-WhittakerDHM #interface #named #what
- Jotmail: a voicemail interface that enables you to see what was said (SW, RD, JH, UM), pp. 89–96.