Helen Petrie, Christopher Power
What do users really care about?: a comparison of usability problems found by users and experts on highly interactive websites
CHI, 2012.
@inproceedings{CHI-2012-PetrieP, author = "Helen Petrie and Christopher Power", booktitle = "{Proceedings of the 30th ACM SIGCHI Conference on Human Factors in Computing Systems}", doi = "10.1145/2207676.2208363", isbn = "978-1-4503-1015-4", pages = "2107--2116", publisher = "{ACM}", title = "{What do users really care about?: a comparison of usability problems found by users and experts on highly interactive websites}", year = 2012, }