@inproceedings{SAC-2013-VeeraragavanBMVNM,
	author        = "Narasimha Raghavan Veeraragavan and Andrea Bondavalli and Leonardo Montecchi and Roman Vitenberg and Nicola Nostro and Hein Meling",
	booktitle     = "{Proceedings of the 28th Annual Symposium on Applied Computing}",
	doi           = "10.1145/2480362.2480450",
	editor        = "Sung Y. Shin and José Carlos Maldonado",
	isbn          = "978-1-4503-1656-9",
	pages         = "439--446",
	publisher     = "{ACM}",
	title         = "{Understanding the quality of experience in modern distributed interactive multimedia applications in presence of failures: metrics and analysis}",
	year          = 2013,
}